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Choosing a construction management software solution is a long-term & strategic decision that profoundly affects many aspects of your business.
However, many construction organizations spend most of their time evaluating the specifics of the software offering, with little time spent evaluating the partner who develops, implements, supports and enhances that software. A focus on a partner’s strength and resources will help ensure you select a lasting solution, providing exceptional value for years to come. Trimble Viewpoint and BuildingPoint Midwest and Gulf Coast are two such partners

A Proven Implementation Methodology

Our role as your trusted technology partner begins long before you purchase any software. Our team of sales and product experts work directly with you to truly understand your needs, ensuring we apply the right technology to deliver real results. After the selection is made, our professional services and implementation teams are there every step of the way — from system configuration, through testing/training and go-live. We get you up and running as quickly as possible, so that you derive optimal time-to-value from your investment. The Viewpoint implementation process happens over a 5-stage project lifecycle, which includes

  • Planning
  • Requirements and design
  • Configuration, training and testing
  • Go-live readiness
  • Go-Live
viewpoint project lifecycyle

Post-Launch Support — When You Really Need It

Once you’re live on Viewpoint, you need responsive, high-quality support provided by capable professionals. Viewpoint’s expert support teams are standing by, ready to help you. Viewpoint support and systems technicians are well-trained to provide the answers you need, when you need them.

Viewpoing also makes it easy to find information, tutorials and answers yourself. The convenient, easy -to-use customer portal (Clearview), lets you log requests electronically and/or initiate chat sessions with support professionals for immediate feedback. Your Clearview access also provides a vast base of educational resources including webinars, videos, tutorials and articles to build your skillset and improve your user experience.

viewpoint support

Product Documentation

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Midwest Location: 12360 S. Industrial Dr. E. Plainfield IL, 60585 | Gulf Coast Location: 124 Toldeo Drive Lafayette LA, 70506

Phone:

(855) 332-7527

| Hours: Mon - Thurs, 7:00AM - 4:30PM Fri, 7:00AM - 12:00PM