A Note on Our Customer Advisory Board & Customer Success
At BuildingPoint Midwest & Gulf Coast we’ve spent a lot of time this year thinking about what success means. Seems like a fairly straightforward proposition. But the more we talked about it, the more we realized there were some missing elements in our conclusions.
The biggest of those elements, we discovered, was considering the success of our customers. What we determined is that we can only call ourselves successful when we know our customers are completely satisfied and successful.
Our New Customer Success Program
Borne of this realization is our new Customer Success process, which should be fully operational in the coming months. This process will ensure a regular and seamless stream of communication with our customers so that we know when things are going well and when they may need extra attention.
Another large part of this renewed attention to customer success is the introduction of our new BuildingPoint Midwest & Gulf Coast Customer Advisory Board.
We Want Your Feedback
We are forming this group for two main reasons. First, we want to know straight from our customers how we can be better. When we’re better; you’re better. Second, we want to provide you with information and opportunities that will not only help your company today but also help you plan for the future.
Some of your industry peers already have agreed to join our board, and we’re inviting you to our inaugural event taking place virtually Thursday, May 27. An agenda is already in place for our first one-hour meeting.
Please read on to discover more and if you’re interested in joining us, please complete the form below.
Thank you so much for your consideration!